Cancellation policy & sample cancellation form
Consumers have a right of withdrawal for contracts for the delivery of goods in accordance with the following provisions.
A consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to his or her commercial nor to his or her independent professional activity.
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The cancellation period shall be 14 days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods.
To exercise your right of withdrawal, you must inform us (Harold's Lederwaren GmbH, Lämmerspieler Straße 40-42, 63179 Obertshausen, Germany, Tel: +49 6104 79061, Fax: +49 6104 75049, Email: service@harolds-bags.com) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter, fax, or email). You may use the attached model withdrawal form for this purpose, but this is not mandatory.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling by you which is not necessary to check the quality, properties and functioning of the goods.
Sample cancellation form
(If you wish to cancel the contract, please fill out this form and return it.)
To Harold's Lederwaren GmbH, Lämmerspieler Straße 40-42, 63179 Obertshausen, Fax: 06104/75049, Email: service@harolds-bags.com